Cookie Policy

1. Regulatory Context & Introduction

This Cookie & Tracking Technology Policy outlines the technical frameworks, data capture methodologies, and user revocation pathways established on www.coilcrafted.com.

This website functions within an integrated Direct-to-Consumer (DTC) corporate framework operated under the exclusive ownership and administrative stewardship of UNIVERSAL HOUSEWARES PTE. LTD., a corporate entity dynamic and lawfully incorporated under the laws of Singapore with company registration number 202324182Z.

Our tracking deployments are strictly calibrated to guarantee compliance concurrently with the Singapore Personal Data Protection Act (PDPA), the UK Data Protection Act, and the European ePrivacy Directive (EU GDPR). Upon accessing our web infrastructure, visitors are presented with a transparent Cookie Consent Banner allowing for the comprehensive governance of their digital data preferences.

2. Definitive Corporate Compliance Records

Legal Corporate Entity Name: UNIVERSAL HOUSEWARES PTE. LTD.
Registered Trading Brand: Coilcrafted
Company Registration Number: 202324182Z
Registered Corporate Headquarters Address: 111 North Bridge Road, #25-01, Peninsula Plaza, Singapore 179098
Official Compliance Communications Email: woven@coilcrafted.com
Corporate Telephone Contact Line: +65 69701665
Official Web Infrastructure URL: www.coilcrafted.com

3. Scope and Definition of Cookie Technologies

Cookies are minor text files or cryptographic data markers deposited onto your personal computer, smartphone, or tablet device during active sessions on web platforms.

These tracking files enable our platform architectures to recognize your specific hardware profile, maintain session persistence, store individual settings, optimize transactional checkout parameters, and defend our merchant infrastructure against malicious automated security breaches.

Cookies utilized across our domain operate under two duration models: Session Cookies (which expire and purge automatically upon the closure of your browsing software) and Persistent Cookies (which remain securely anchored within your hardware storage cache for a predefined, limited lifecycle).

4. Technical Categorisation of Deployed Cookies

To guarantee absolute compliance with international transparency mandates, our tracking utilities are restricted to the following functional classifications:

A. Strictly Necessary & Security-Critical Cookies

These primary cookies are absolutely fundamental to the structural operability and baseline navigational safety of our digital store. They manage core features including shopping basket memory retention, international tax calculation persistence, and secure customer session encryption.

Lawful Basis for Processing: Contractual Necessity and Legitimate Interest. Under prevailing European and Singaporean directives, these technical assets do not legally require prior customer opt-in consent as our storefront cannot execute basic commercial retail transactions without them.

B. Financial Processing & Anti-Fraud Security Cookies (Stripe Integration)

Our checkout pathway integrates licensed cryptographic sub-systems operated by our third-party merchant gateway processing partner, Stripe.

Stripe deploys specific underlying telemetry cookies (such as Stripe Radar) directly at the point of checkout to collect hardware fingerprinting indicators, regional network metrics, and payment transaction verification markers.
These assets function to identify anomalous payment patterns, block automated card-testing scripts, and prevent friendly fraud. In strict compliance with global PCI-DSS standards, these tracking tools are categorized as Strictly Necessary for Enterprise Security and remain active to protect the transactional ecosystem.

C. Performance & Operational Analytics Cookies

These cookies monitor aggregated, anonymous visitor navigation paths, page load velocities, and visual item interaction trends across our platform.

These tools assist our engineering team in identifying structural page errors and optimizing general interface layout configurations. No direct personal profiling identifiers are processed through these components.

D. User Preference & Functional Customisation Cookies

These modules allow our storefront to memorize tailored selections executed during your historical visits, such as your preferred currency display preferences, language configurations, or localized shipping region parameters.

5. Prior Opt-In Consent Framework

With the strict exception of Essential and Fraud-Prevention infrastructure cookies outlined in Section 4, all analytical and preference tracking scripts are blocked by default on our storefront.

Non-essential data collection will only fire once a visitor performs a voluntary, affirmative opt-in selection by selecting the “Accept All” or specific category authorization options via our interactive Cookie Consent Banner. Visitors maintain an absolute right to navigate our catalog without providing consent for optional tracking, though specific tailored interface enhancements may become unavailable.

6. Documented Storage Data Lifecycles

The retention period of information harvested via tracking modules is strictly proportional to its technical utility:

Session Elements: Automatically scrubbed from your device’s memory cache upon termination of the active web browsing session.
Persistent Elements: Retained for a verified, secure operational period ranging from a minimum of several days up to a maximum duration of 24 months for structural analytics or localized region selections.

All stored cookie histories are systematically updated, renewed, or overwritten based on subsequent manual adjustments performed by the user or shifting international statutory obligations.

7. Universal Browser Control & Revocation Rights

In addition to the interactive preference toggles accessible via our integrated storefront banner, customers retain the lawful right to manage or terminate cookie deployments directly at the hardware browser level. Most modern internet browsing applications permit users to:

Conduct comprehensive audits of historically stored cookie caches;
Unilaterally block all third-party tracking cookies or specific cross-domain tracking nodes;
Execute automated clearance of all tracking histories upon shutting down the operating application.

Administrative Note: If a cardholder manually deletes or globally blocks all necessary security and transactional scripts within their personal browser configurations, our payment gateway may reject subsequent checkout attempts due to the inability to complete required anti-fraud safety handshakes.

8. Intersection with General Data Sovereignty

Data patterns, analytical metrics, and encrypted technical parameters captured via our cookie infrastructure are handled in strict symmetry with our published Privacy Policy.

UNIVERSAL HOUSEWARES PTE. LTD. ensures that whenever an identification metric is derived from tracking assets, it is processed only under verified lawful frameworks with all transmission paths protected by advanced transport layer security (TLS) protocols.

9. Scheduled Policy Audits & Amendments

This Cookie & Tracking Technology Policy undergoes scheduled regulatory reviews to maintain alignment with changing operational demands, modern digital security revisions, and international data protection laws. Any modifications to our data harvesting frameworks will be published directly upon this page, with the updated version taking immediate regulatory effect upon all active visitors.

10. Comprehensive Corporate Compliance Contact Details

For any legal inquiries, data subject access requests (DSAR), or technical clarifications regarding our tracking integrations, please direct your communication directly to our corporate compliance officers:

Corporate Legal Entity Name: UNIVERSAL HOUSEWARES PTE. LTD.
Postal Headquarters: 111 North Bridge Road, #25-01, Peninsula Plaza, Singapore 179098
Dedicated Compliance Email: woven@coilcrafted.com
Corporate Telephone Contact: +65 69701665
Official Storefront Domain: www.coilcrafted.com